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We pride ourselves on delivering great cx and IT projects. However we are only as good as our clients say we are. And having all our clients as references says something doesn't it?

AO

Since 2011 we've provided Genesys for 1400 users across UK, Germany and Netherlands and support them with innovative projects and make sure it's humming 24 x 7. We've worked with AO as they have grown from a young pretender to the largest online white goods company in Europe (and won heaps of awards including European Call Centre of The Year)
Visit them for an astounding customer service - www.ao.com

OVO Energy

'UK National Contact Centre Team of the Year' at the UK National Contact Centre Awards. Topped 11 of the 12 award categories at the uSwitch Energy Awards for 3 years running and achieved a 93% customer satisfaction score (the highest ever score in the poll’s 10-year history) We just supply and support their Genesys contact centre technology, build multi-channel and analytics platforms - they do the hard work. find out what makes them top 20 Sunday Times company to work for and how to save up to £150 on your energy bill at www.ovoenergy.com

weetabix

A name synonymous with quality and a fully belly, we worked with their IT Team after a very successful 2 year global technology project. They needed to restructure IT to be move from project focused to support focused , we redesigned the IT team and its structure to be business aligned and developed a 3, 6 and 12 month plan with 42 actions to keep delivering business outcomes and improvements.
Have you had yours? www.weetabix.com

Reassure

This little known UK based insurance company has 2.3m policies and looks after £44bn of its customers cash and is driven by delivering a great service to their customers. We worked with IT to deliver the same high standards from IT to the business. And with great results.
It's what we do. www.reassure.co.uk

metro bank

Supporting the customer communications technology at the hundreds of uk branches and numerous contact centres, these guys take service very seriously. Worth a look if you're tired of the humdrum service from your average bank (they even have drive through cash machines). All join the metro bank revolution at www.metrobankonline.co.uk

MYPolicy

Breaking ground in innovative young driver insurance, MyPolicy offers a dashboard drivers can use to check their driving, which gives tips on safer driving and lowers insurance for safer drivers. We implemented a multi-channel cloud contact centre solution , with advanced analytics and work force management, allowing them to increase contacts by 8% and keep the fte the same. Find out more at www.mypolicy.co.uk

These are some of our clients and friends, to find out more email hello@acrinax.com or call 0330 380 1011

Location

10 Bloomsbury Way, 
London, WC1A 2SL

Contact us

0330 380 1011
hello@acrinax.com

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