Case Studies

View our selection of case studies from
some of our current clients.

AO green logo

AO and the new environment

Interview 17/07/2020, Director of customer experience takes a look back. COVID-19, changes the work-place, environment and overcoming new challenges. David Atherton,’s Director of Customer Experience opened up about the new challenges faced and the impact the pandemic has had on customer experience, business continuity and even… new found successes. How the technology that has in place has

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acrinax and Wooo! cloud case study

We’re Out Of Office (Wooo!) provides contact centre operational consulting and business process outsourcing for customer contact and back office operations. They use innovative working-pattern, contract and location flexibility to provide cost-effective, high quality and adaptable services for clients. 

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