acrinax believe the Genesys Cloud is the one and only contact centre platform for all industries
find out why below
why are contact centres opting for the feature rich, highly compatible and cloud based platform?
That allows you to communicate effortlessly, manage your workforce remotely and scale your operations instantly…
customise your platform
an all in one customer experience platform should do exactly that, be all in one and customised. The flexibility of Genesys Cloud means you choose the tools and resources that you need for your business and don’t pay for tools that you don’t use.
scale your operations
as your business needs grow, your operations become more complex, Genesys Cloud gives you the ability to add new functionalities and pivot to meet the evolving expectations of your customer.
Still not convinced?
Take a look at our recent Genesys Cloud case studies!
Interview 17/07/2020 The AO.com, Director of customer experience takes a look back… COVID-19, changes the work-place, environment and overcoming new challenges. David Atherton, AO.com’s Director of Customer Experience opened up about the new challenges faced and the impact the pandemic has had on customer experience, business continuity and even… new found successes. How the technology that AO.com has in place
We’re Out Of Office (Wooo!) provides contact centre operational consulting and business process outsourcing for customer contact and back office operations. They use innovative working-pattern, contract and location flexibility to provide cost-effective, high quality and adaptable services for clients.
want to know more?
Speak with one of our in house Genesys Cloud experts.
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